New Online Payment System

Attention all water customers.

We will be switching online payment systems from Unipay to City Hall Systems beginning August 8, 2022. Please see the link below or www.townsendwater.org for the updated link. This new system will allow you to create an account, make scheduled payments, have a copy of your bills emailed to you, and in the future the PDF copy of bills will be available for viewing.

IMPORTANT NOTE: All existing customers that are set up with automatic payments through Unibank will need to set up a new account and enroll in automatic payments through City Hall Systems.

Please remember that we do not accept payments through the DOXO site, you will never have to enter your information, it will always retrieve it for you on the website.

As always, please do not hesitate to contact the department if you have any questions.

Thank you.
Townsend Water Department

City Hall Systems